Watch Problems? We Can Fix That!

Watch Repair Download Form

Looking for expert watch repair services? Time Keeper is your go-to workshop for all your watch repair, service, and restoration. Our long-standing reputation for providing wholesale watch repair services to the jewelry trade is a testament to our commitment to superior craftsmanship and unmatched turnaround times for our clients. At Time Keeper, we believe that a satisfied customer is the cornerstone of our success, and we work tirelessly to deliver an exceptional customer experience. Our user-friendly process makes it safe and easy to send your watch for repair to our service center, no matter where you are. Just click below to get started and join our community of happy customers who trust us to keep their favorite watches ticking for years to come.

Whether your favorite watch needs a simple battery replacement, watch strap repair, or a full vintage watch restoration, our certified watchmakers have the expertise and resources to ensure your cherished watch is restored to its original condition. Trust us with your timepiece and experience the difference that comes with four generations of luxury watch repair excellence. We take pride in our ability to tackle even the most challenging repair jobs that others cannot, and we have the extensive experience and dedication needed to deliver the best results in the industry. Our wide range of services is tailored to meet all your watch repair needs, and we always take the time to listen to your concerns. We want to build a lasting relationship with you, and that is why we go above and beyond to make sure you are thrilled with our work.

What We Do

Having watch problems? The longer you go between servicing, the more extensive the wear and tear on your timepiece is likely to be. You shouldn't wait for your watch to stop working to have it serviced any more than you wouldn't wait for your car to stop running to change the oil. At Time Keeper, we value honesty and transparency in our work. Our team takes pride in providing sincere and attentive customer service, always taking the time to listen to all of our customers' concerns. We are passionate about exceeding expectations and take pleasure in tackling watch repair jobs that others may have deemed impossible. We believe that repairing a watch is not just about fixing the timepiece, it's about creating lasting relationships with our customers and providing an exceptional experience. At the end of the day, our ultimate goal is to ensure our customers are completely satisfied with our work.

At Time Keeper we pride ourselves in having a team of qualified and expert watchmakers who perform all our services in-house. Our team includes Blanca, who graduated from the prestigious CETis (Centro de Estudios Tecnológicos, Industrial y de Servicios) No. 1 "Rafael Donde" in Mexico City in July 1979, Alejandro, who received his diploma a couple of years prior to that in August 1977 from the same institution, and master watchmaker Jorge, who has 65 years of experience in the industry. With our team's vast experience and knowledge, we ensure that all your watch repair needs are handled with the utmost care and attention to detail. Trust us with your timepiece and experience the difference that comes with working with our team of expert watchmakers.

At our watch repair service center, we guarantee our high-quality work for a period of two years, providing you with complete peace of mind. Our streamlined process makes it safe and hassle-free to send your watch to us for repair, no matter where you are. With our online service request form, you can quickly and easily submit your repair request, securely pack your watch, and send it to us using your preferred shipping method. Trust us to take care of all your watch repair needs with our expert watchmakers and exceptional customer service.

Full Service (Quartz Watch)
Despite common misconception, quartz watch movements need to be serviced just like mechanical movements. However, the recommended service intervals are much longer (10-years or so). Additionally, it is recommended that new batteries should be installed on your watch every 1-2 years, even if your watch is still running. Unfortunately there is no way to predict when a dead battery might leak, this is why it is a good idea to check all your watches on a regular basis. The electrolyte used in silver oxide watch batteries is highly alkaline and corrosive; when a battery leaks inside a watch it can be catastrophic for the movement. As you can imagine, this under-reported problem can be the cause of great expense and inconvenience to the owner of a quartz watch. If your quartz watch needs to be serviced (taking the watch appart, cleaning all its components and re-oiling) or you simply want a new battery installed, our expert watchmakers can take care of all your watch repair needs. A good quartz watch is very robust and can run forever - as long as you take good care of it!

Full Service (Mechanical Watch)
Mechanical watches are high-precision instruments that need to be serviced regularly in order to avoid unnecessary repairs. The many wheels, springs, gears, and levers that go into the mechanical "movements" powering every timepiece are under constant friction. To reduce the friction of moving parts as much as possible, appropriate oils and lubricants are meticulously used in certain parts of these tiny machines that keep running accurately in spite of motion, variations in temperature, humidity, and air pressure. Nevertheless, those oils lose their effectiveness over time and need to be changed routinely, just like the cars we drive every day. Most watch manufacturers recommend having a watch serviced every 3-5 years depending on the use of the watch. When a watch needs servicing, we take each timepiece through a series of 10 steps to make sure that every watch continues to work in optimal conditions.

Watch Bands
We sell genuine watch bands and straps and additional links for most watches including Citizen watch bands, Seiko watch bands, Hamilton watch bands, Seiko watch bands, Invicta watch bands, Tissot watch bands, Swiss Army watch bands, Victorinox Watch bands, Rado watch bands, Luminox watch bands, Skagen watch bands, Pulsar watch bands, Freestyle watch bands, Apple Watch bands, Wenger watch bands, Ebel watch bands, NATO watch straps, Omega watch bands, Rolex watch bands, Breitling watch bands, and many other watch manufacturers.

Pocket Watch Repair
We are one of the few repair shops nationwide that still hold a large inventory of original spare parts and materials for vintage and antique American pocket watches for brands like Waltham, amilton, Elgin, Ball, and Illinois. People who consider wrist watch collecting a hobby are aware that there was a time when American watches gave the Swiss a run for their money. The United States manufactured millions of premium mechanical movements that are still ranking among the most beautiful time-only watch movements ever made during the golden age of American watchmaking.

Parts Fabrication
Sometimes repairing an old discontinued/obsolete timepiece can be frustrating or even dissapointing when you're told that your special watch can't be fixed, or that spare parts are no longer available. At Time Keeper, we have a large stock of rare and hard to find spare parts that are not usually available in the market. Jewelers and watch repair shops across the country send us those difficult repairs all the time from "special customers" that have an important timepiece that mean the most to them and hold sentimental value. In the right hands, any watch - no matter how far gone or how badly beaten up - can be restored to it's original glory. If spare parts can't be found, our experienced master watchmaker may still be able to fabricate the right part for your favorite watch at our fully-equipped workshop.

we offer a wide range of services for your timepiece; whether you need a battery replacement, water testing services, watch band replacement and sizing, refinishing/polishing services, or a complete overhaul for your favorite watch rest assured that our expert team of watchmakers has all your watch repair needs fully covered. We treat every timepiece with the utmost care to provide the best possible outcome in all our repairs. Our extensively trained traned team of watchamakers use genuine factory replacement parts, techniques and testing methods. In addition, every full-service / overhaul services is guaranteed for a period of two-years. If you want to have long-term peace of mind, you can also purchase an extended warranty of up to three-years for your favorite watch.

Vintage watch restoration is our specialty. We take neglected and aged timepieces and restore them to their original glory. For superior craftsmanship at affordable rates send us your beloved antique or vintage watch and we will ensure it comes back to you in like-new condition. We have an extensive stock of hard to find replacement parts for antique and vintage watches. In certain special cases where replacement parts are no longer available, we may still be able to fabricate replacement parts at our shop.

What Customers Say About Us
Why Us?
  • Complimentary 7-Point Watch Check-Up with Any Service.
  • Free Estimates.
  • Only Genuine Factory Replacement Parts are Used to Repair Your Watch.
  • Every Full-Service Is Guaranteed For 2-Years.
  • Online Tracking System Anytime with Real-Time Repair Status Updates.
  • State of the Art Repair Facility with the Latest Technology and Equipment in the Industry.
  • Swatch Group Level 5 Parts Account in Good Standing.
  • Breitling and Omega Trained Watchmakers.
  • Secure Shipping with Door-to-Door Tracking and Insurance.
Get in Touch
Open Mon - Sat
10:00 AM - 7:30 PM

Sat 11:00 AM - 6:30 PM

Sunday Closed